Customer relations
Assistant, intelligent FAQ, enquiry qualification, appointment booking and WhatsApp responses.
For: shops, service businesses and schoolsAI & automation · Dakar & worldwide
AI that supports your actual processes.
AI does not work in isolation. We connect your website, WhatsApp, forms, CRM and documents to create a system that responds, qualifies and automates under human supervision.
Hello, could I get a quote for my website?
Of course! A few questions to help prepare your request.
Qualified enquiryApproved by the team
Project typesThe right format
The right format
for your goal.
Internal processes
Quotes, invoices, reminders, reporting, email sorting and CRM or Sheets synchronisation.
For: administrative teamsDocuments
Search your documents with permissions, limits and activity logging.
For: organisations and practicesMarketing & content
Briefs, content ideas, editorial calendar and human-reviewed copy.
For: marketing teamsScopeWhat a project
What a project
includes.
The exact scope and quote are defined after an initial scoping discussion.
Included
- Audit of repetitive tasks and tools
- Scenarios defined with your rules and limits
- Human oversight of important decisions
- Integration with your website, WhatsApp, CRM, email or API
- Only necessary data sent to AI tools
- Team training
- Measurement and continuous improvement
Depending on your project
These modules belong to other areas of expertise, each with its own page.
AI services
Three ways to get started.
Start simple and measurable, then improve.
Custom quote · diagnosis
AI & digital audit
Know what to automate without wasting your budget.
- Website, forms and customer journey audit
- Map repetitive tasks
- Clear roadmap
Custom-built · project
Complete system
Website, assistant, CRM, WhatsApp and reporting connected.
- Optimised landing page or website
- Business AI assistant
- CRM, email, WhatsApp or Sheets integration
Custom quote · integration
Business automation
For teams that already have tools but still lose time.
- Make, n8n or API workflows
- Reminders and notifications
- Training and documentation
Process
How we work.
Timelines depend on scope, integrations and available content. They are specified in the quote.
Audit
Website, tools, content, repetitive tasks and goals.
DeliverablePriority automation roadmapDesign
Data, tools to connect, scenarios and level of human oversight.
DeliverableApproved architecturePrototype
A first useful system: assistant, workflow or follow-up.
DeliverableTested prototypeDeploy & train
Integration, testing, security and training.
DeliverableLive system and monitoring
Will AI replace my team?
That is not our goal. We automate repetitive tasks and retain human oversight of important decisions.
Do I need an existing CRM?
No. We can start with a form, Google Sheet, WhatsApp or WordPress website and build structure gradually.
Is it secure?
We limit data sent to AI tools, define access permissions, document data flows and retain human oversight.
Is it suitable for SMEs?
Yes. The aim is to create simple, realistic and cost-effective systems suited to each business's budget and digital maturity.
Other expertise
Your next project starts hereAn idea to launch?
An idea to launch?
A tool to improve?
Tell us what you need, even if you have not defined everything yet. We will identify the next step together.